HID organizes customers to visit the dredging construction site to help users truly understand the actual performance of the dredger.
HID organizes customers to visit the dredger construction workshop to learn about the raw materials, components, construction level and process management of HID dredgers.
HID technical experts communicate technical solutions with users.
HID works together with users to analyze every aspect of investment and construction of dredging equipment, ensuring that users have a more systematic understanding of the construction of dredgers.
To ensure safe and efficient delivery, we provide professional packaging and logistics solutions tailored to client needs.
Upon delivery, we provide clients with complete, well-organized documentation to support operation, maintenance, and long-term asset management.
A detailed production timeline is established at the start of each project, with milestones broken down for each phase.
Throughout the entire production process, we strictly adhere to ISO quality management systems and classification society standards (e.g., CCS, BV), ensuring comprehensive quality control at every stage.
We provide comprehensive installation and commissioning services for each dredger delivered from our factory.
To enhance customer satisfaction and optimize equipment performance, we conduct regular follow-up with each client to monitor equipment status and collect feedback.
We maintain a robust spare parts supply system, with a full inventory of wear parts and key components to ensure prompt response to client needs.
We offer lifetime technical support for all dredgers manufactured by our company. Regardless of how long the equipment has been in service, clients can contact our after-sales team at any time for assistance.
As a dredger manufacturing company with 36 years of rich experience, HID Shipyard is not only committed to providing customers with high-performance and high-reliability dredging equipment,
For the main parts of the cutter suction dredger such as: engine, gearbox, PLC control system, dredging pump, hydraulic system, hydraulic winch and spud cylinder HID provide a warranty for 12 months.
Customer background: The navigation depth of the Magdalena River in Colombia needs to be improved
In an inland river dredging project in Guangxi, the customer needed a floating platform that could adapt to narrow waters and stably carry excavators for continuous operations.
Customer background: A port expansion project in Maldives requires long-term high-intensity operations.
Customer background: Domestic large-scale port dredging projects require high-standard construction equipment
In response to the needs of the Chilean coastal engineering construction party, a self-elevating platform was built to be used as an offshore exploration and construction support platform.
Customer background: A construction company in the Middle East purchased a Chinese-made dredger for the first time
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+86 15253620799
sales@hiddredger.com